{"id":12954,"date":"2020-08-27T08:23:10","date_gmt":"2020-08-27T08:23:10","guid":{"rendered":"https:\/\/getpromo.co.uk\/beautyrooms\/?page_id=12954"},"modified":"2026-05-12T17:02:55","modified_gmt":"2026-05-12T17:02:55","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/getpromo.co.uk\/beautyrooms\/privacy-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12954\" class=\"elementor elementor-12954\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7ef86bc8 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"7ef86bc8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-19372eea sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"19372eea\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bd67d9a sc_fly_static elementor-widget elementor-widget-heading\" data-id=\"bd67d9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Cancellations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-690b98ed sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"690b98ed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-a2ec18c elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"a2ec18c\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e4f67bc sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"e4f67bc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fc87c00 sc_fly_static elementor-widget elementor-widget-text-editor\" data-id=\"fc87c00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Cancellations<br \/><\/strong>We recognise that unforeseen circumstances may arise, however if you need to cancel or reschedule your appointment, we kindly request at least 24hrs notice. If a deposit was paid this will be transferred to a new booking or refunded. If cancellations are less than 24hrs notice of your appointment the full treatment cost may be charged.<\/p><p><strong>Late arrivals<\/strong><br \/>We value both your time and the time of our therapists. If you are more than 15mins late, we may need to reschedule or shorten your treatment. The original cost of the appointment may then still be charged in full.<\/p><p><strong>No shows<\/strong><br \/>Whilst we realise that unforeseen circumstances may arise, a missed appointment without prior notice not only compromises our ability to serve other customers but also results in lost time and resources. For these appointments, the total cost of the service will be required.<\/p><p><strong>Right to decline<\/strong><br \/>Our salon staff have the right to refuse service to anyone who is behaving inappropriately or is a repeat no-show customer. <br \/><br \/><em>Thank you as always for your continued support and loyalty xx<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6d09f250 elementor-section-boxed elementor-section-height-default elementor-section-height-default sc_fly_static\" data-id=\"6d09f250\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-extended\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-936cd29 sc_content_align_inherit sc_layouts_column_icons_position_left sc_fly_static\" data-id=\"936cd29\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1a296be8 sc_fly_static elementor-widget elementor-widget-spacer\" data-id=\"1a296be8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cancellations CancellationsWe recognise that unforeseen circumstances may arise, however if you need to cancel or reschedule your appointment, we kindly request at least 24hrs notice. If a deposit was paid&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-12954","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/getpromo.co.uk\/beautyrooms\/wp-json\/wp\/v2\/pages\/12954","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/getpromo.co.uk\/beautyrooms\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/getpromo.co.uk\/beautyrooms\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/getpromo.co.uk\/beautyrooms\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/getpromo.co.uk\/beautyrooms\/wp-json\/wp\/v2\/comments?post=12954"}],"version-history":[{"count":4,"href":"https:\/\/getpromo.co.uk\/beautyrooms\/wp-json\/wp\/v2\/pages\/12954\/revisions"}],"predecessor-version":[{"id":38191,"href":"https:\/\/getpromo.co.uk\/beautyrooms\/wp-json\/wp\/v2\/pages\/12954\/revisions\/38191"}],"wp:attachment":[{"href":"https:\/\/getpromo.co.uk\/beautyrooms\/wp-json\/wp\/v2\/media?parent=12954"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}